About us: We are Sun Auto Tire and Service – the 5th largest National Auto Service and Tire retailer in the US. We have doubled our revenues and added multiple locations each of the last 2 years and that growth will continue, so this is an excellent earnings and long-term career opportunity! 

Job Overview: 

You're the sunshine in our Sun Auto Tire and Service experience! Your friendly and helpful voice will be the first thing many of our customers hear. Wielding your talent and dazzling customer service skills, your mission is to engage customers, solve their automotive needs, and earn their trust. If you choose to accept this mission (and we hope you do), your goal is to make them feel so welcome that they can't wait to roll into a Sun Auto Tire and Service location at their earliest convenience. 

Key Responsibilities: 

• Be the ultimate brand and customer advocate 

• Sprinkle positivity through calls, web chat, and social media interactions like confetti at a celebration 

• Ask questions, depart knowledge, and guide customers seamlessly through their automotive journey. 

• Collaborate with our super team to conquer customer escalations and resolutions! 

• Educate and schedule customers for a date with destiny at a Sun Auto Tire & Service location. 

• Respond faster than a pit stop crew to maintenance and retention requests 

• Keep our customer records shinier than a freshly waxed car! 

• Project a vibe so positive it rivals a beach day under the Sun. 

• Be a goal-crushing legend, accountable to our vision, values, and targets. 

• Maintain a passion for Sun Auto's products and services – because cars are cool, and so are you! 

Attributes of our Dream Teammate: 

• Sales experience

• High energy and enthusiasm 

• Excitement about uncapped commission potential

• Comfortable in the fast lane of a fast-paced environment.

• Team-focused and goal-oriented 

• A curious mind ready to soak up knowledge and grow in this turbocharged position

• Self-motivated and accountable 

• Problem sensitivity – identify and proactively prevent issues

• Apply general rules to specific problems like a pro!

• Excellent written and verbal communication skills – let your words be as smooth as a well-maintained engine. 

Qualifications: 

• Minimum of 2 years of relevant work experience in sales or marketing 

• Familiarity with InContact, Zendesk, or similar telephony and CRM software  

• A track record of good tenure 

• Experienced with Microsoft Office applications – Outlook, Word, Teams 

• High school diploma or equivalent 

• Remote work experience – because we believe in the power of flexibility! 

• A private workspace free from distractions and a high-speed internet  

• Bilingual skills are a plus